I do believe that Jackie was not only unqualified to lead an organization of this size, but she also did not have the leadership quality that was necessary to revitalize the organization. It is clear that the board, who we must remember hired her, did not have trust in Jackie. With that being said, I think that when the relationship between the board and the ED is strained, then the organization will suffer. Jackie needed to have tried to cultivate that relationship while at the same time illustrating her leadership in an already tenuous situation.